Refund Policy

Refund Policy

By using the Service, you are expressly agreeing that we are permitted to bill you a subscription fee, any applicable tax and any other charges you may incur in connection with your use of the Service. Additional charges may include subscription plan changes you request. The subscription fee will be billed at the beginning of your subscription and on each renewal thereafter, unless and until you cancel your subscription. We will automatically bill you each billing period on the calendar day corresponding to the commencement of your subscription. Except and to the extent required by applicable law, all fees and charges are nonrefundable, and there are no refunds or credits for partially used periods, or where you have elected to downgrade subscription or otherwise remove any paid component or feature. If you opt to upgrade your subscription plan or otherwise add any paid component or feature, we will pro-rate the amount due based on the number of days remaining in your billing cycle; provided, however, that any such proration shall be based on your subscription plan or paid components or features in existence immediately prior to your decision to upgrade or add paid components or features.

If you change your subscription plans (downgrade it), you may cause the loss of Content or features for your account. Orangescrum does not accept any liability for such loss. You may cancel your subscription to the Service at any time, and cancellation will be effective immediately. Except and to the extent required by applicable law, WE DO NOT PROVIDE REFUNDS OR CREDITS FOR ANY PARTIAL SUBSCRIPTION PERIODS OR ANY FEATURE OR COMPONENT THAT YOU HAVE PAID FOR BUT NOT USED.

In the event that Licensee makes any payment via wire transfer, all associated outgoing and incoming bank fees (including, without limitation, Licensee’s bank fees and Orangescrum’s bank fees) (collectively, the “Bank Fees”) shall be Licensee’s responsibility and shall be recoverable by Orangescrum from Licensee. Licensee may include such Bank Fees at the time of the payment to Orangescrum. However, if such Bank Fees are not included then Orangescrum shall be entitled to full reimbursement of such Bank Fees from Licensee within 60 days of any applicable wire transfer initiated by Licensee.